When it comes to purchasing a generator, the focus often lands on specs, power output, and brand reputation. While these are undoubtedly crucial, several other vital considerations can impact your long-term satisfaction. Let’s delve into some of these lesser-discussed but paramount factors.
Liquid Cooled Backup Generator
1. Geographical Considerations and Brand Presence
Proximity Matters: While all major brands like Generac, Cummins, Kohler, and Briggs & Stratton offer competitively priced generators with similar benefits, one’s location plays a pivotal role in brand choice. The presence or absence of dealers and service centers near you can determine how swiftly you receive help when you need it.
Dealer Density: Check for sales, warranty, and service dealers within a 20 to 50-mile radius from your location. For urban dwellers, having 10 to 50 dealers in the vicinity ensures adequate coverage during high-demand periods. However, in more remote or rural locations, up to 10 dealers within 50 miles can suffice.
Emergency Preparedness: An area prone to power outages needs swift service responses. Limited dealerships might lead to prolonged waiting times for services, maintenance, or warranty claims. Multiple well-known dealerships nearby ensure you always have a backup.
2. Parts Availability and Distribution
Briggs Air Cooled Generator
Stocking Requirements: Notably, Generac mandates all its Sales and Service dealerships to stock essential parts for the air, liquid, and industrial generators they retail. This ensures parts availability even during unforeseen breakdowns.
Distribution System: On the other hand, brands like Cummins, Kohler, and Briggs & Stratton employ a hub and spoke system for part distribution. It’s prudent to ascertain the location of the nearest parts center relative to you.
Anticipate Delays: Remember, generators, like all machines, can falter. Gauge the expected speed of parts delivery from your chosen brand. If you’re situated far from main distribution centers or if a local dealer doesn’t maintain a substantial parts inventory, it might be time to reconsider your brand preference.
3. In Conclusion: Research is Key
While brand reputation and generator specs are fundamental, these additional factors are equally imperative. They could mean the difference between swift service during a blackout or prolonged waiting times during emergencies. A bit of research can ensure that when you need support, it’s just a short drive away.
We’re Here to Help
At Benfield, we pride ourselves on being more than just a retailer. We offer all major generator brands and provide comprehensive support. Our reach spans the state and even the country. We’re here to guide you in making the best decision for your home or business. Don’t hesitate; contact us today for expert advice and unparalleled service.